Remote Offsite Monitoring and Response

Our National Control Centre operates 24 hours a day, throughout the year. Trained Control Room Operators receive signals from multiple sources in our state-of-the-art Control Room. Alarm signals from multiple alarm and radio manufacturers are received by Listener Software, allowing Operators to access site-specific information to dispatch armed response units and local emergency services, if so required.

Remote connectivity to onsite CCTV systems, provide operators with visual confirmation of incidents and events. This allows us to activate relevant emergency responders, providing them with accurate information as to what to expect when arriving on the scene.

Crime statistics

Crime statistics released by the South African Police Service indicate a year-on-year increase in burglaries and armed robberies. Our clients, all business entities, are therefore exposed to an ever-increasing threat of crime. Criminals have proven resourceful in circumventing security measures. As result, continuous research and improvements are required for security systems deployed to client sites.

Control Centre
This 24-hour Control Room is fitted with the latest technology to allow operators to respond to incidents and events, nationwide. Client sites monitored by our Control Room enjoy the benefit of the following functionalities:

Remote CCTV Monitoring (Live and Recorded)

Intruder Alarm Monitoring and Response

Incident Response

  • Activation of Armed Reaction Units
  • Remote Activation of Electronic Defence Solutions

Fire Alarm Monitoring and Response


Incident Investigation and Response

24 Hour Emergency Contact Centre

24 Hour Electronic System Health Monitoring


Education & Universities

Remote Monitoring Stations are as reliable as an on-site Control Room, but with the added benefit of significant cost savings – by removing reliance upon human guarding resources and reducing the opportunity for colluding with local criminals
Our Control Room maintains accurate data relevant to incidents and events at our client sites. This data is continuously analysed to identify trends and modus of operandi of criminals targeting our client sites. Analysis helps greatly to design and modify our security responses in different regions.